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Privacy Policy for cedmarine.com

Last Updated: May 2025

1. Introduction
CED Marine (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to cedmarine.com (the “Site”), as well as the confidentiality and security of any personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or engage with us online. By accessing or using the Site, you agree to the terms of this Privacy Policy.

2. Information We Collect
2.1 Personal Information You Voluntarily Provide
When you interact with cedmarine.com, you may choose to provide personal information, such as:

  • Account Registration & Profile Data: Name, email address, phone number, shipping or billing address, company name, and any other information you enter when becoming a registered user or dealer.

  • Order Information: At checkout, you may enter payment details (e.g., credit‐card number or other payment‐processor information). We do not store full payment card data on our servers; instead, we rely on secure, PCI‐compliant third‐party payment processors.

  • Dealer Applications & Quotes: When you apply to become a dealer or request a quote, you may supply tax ID, resale certificate, and other business documentation.

  • Support Requests & Inquiries: Any correspondence you send to our technical support or customer‐service teams (including messages, attachments, or product‐related questions).

  • Newsletter & Marketing Sign-Ups: If you subscribe to our email newsletter or agree to receive promotional offers, we collect your email address and any preferences you select.

  • Product Training & Resources: To access certain training materials or dealer‐only resources, you may be asked to submit additional business details, such as region, product interests, or technical certifications.

2.2 Information Automatically Collected
When you visit or interact with the Site, we may automatically collect certain information, including:

  • Device & Browser Data: Your IP address, browser type and version, operating‐system, screen resolution, language preferences, and time zone.

  • Usage & Analytics Data: Pages visited, time spent on pages, click‐through behavior, referring/exit pages, and dates/times of page views. We use cookies, web beacons, and similar tracking technologies to gather this data.

  • Location Data: We may infer your approximate location (e.g., city or region) from your IP address. We do not typically collect GPS‐level precise location data unless you expressly grant permission through your device or browser.

3. How We Use Your Information
We use the information we collect for the following purposes:

  • Order Processing & Fulfillment: To process, confirm, and ship your orders, send order updates, and handle returns or warranty claims.

  • Account Management: To create and maintain your account, authenticate your login credentials, and provide access to dealer‐restricted areas (e.g., product pricing, technical documentation).

  • Customer Support & Technical Assistance: To respond to your inquiries, troubleshoot product or website issues, and provide after‐sales support.

  • Marketing & Communications: To send promotional emails, newsletters, or special offers (only if you have opted in). You can opt out of marketing communications at any time by clicking “unsubscribe” or contacting us at info@cedmarine.com.

  • Site Improvement & Analytics: To analyze browsing behavior, track Site performance, conduct A/B testing, and enhance user experience. We may combine your personal data with aggregated, anonymized analytics.

  • Legal & Compliance: To comply with legal obligations, respond to subpoenas or lawful requests, enforce our Terms of Service, and protect our rights and safety or that of others.

  • Fraud Prevention & Security: To detect and prevent fraudulent transactions, unauthorized access, or other malicious activity that may compromise the security of our Site or our users’ data.

4. Cookies & Tracking Technologies
4.1 Cookies
We use cookies and similar technologies (e.g., web beacons, pixel tags) to collect information about your browsing activities and preferences. A cookie is a small text file sent to your browser by a website server. We use the following types of cookies:

  • Essential Cookies: Required for the Site’s core functionality (e.g., keeping you logged in, remembering items in your shopping cart).

  • Performance & Analytics Cookies: Help us understand how visitors interact with the Site, track page‐view patterns, and diagnose technical issues. These cookies do not identify you personally.

  • Functionality Cookies: Remember your preferences (e.g., language selection, display settings) to improve your experience.

  • Advertising & Targeting Cookies: May be served by third parties (such as Google Analytics or Facebook Pixel) to deliver relevant ads based on your interests. These cookies collect aggregated data about your online activities across different websites.

Most browsers accept cookies by default, but you can instruct your browser to refuse cookies or alert you when a cookie is being placed. If you disable or refuse cookies, some features of the Site may not function properly.

4.2 Web Beacons & Pixel Tags
We may use invisible tracking pixels or web beacons to count users who have visited certain pages and understand how you interact with content delivered through our Site. These tools help us measure the effectiveness of our marketing campaigns and optimize Site performance.

5. Information Sharing & Disclosure
5.1 Third-Party Service Providers
We may share your personal information with trusted third parties who perform services on our behalf, such as:

  • Payment Processors: To authorize and process your credit‐card or e-check charges (e.g., Stripe, PayPal, Authorize.net).

  • Shipping Carriers & Fulfillment Partners: To deliver your orders and provide tracking information (e.g., UPS, FedEx, USPS).

  • Email & Marketing Platforms: To manage newsletters or promotional campaigns (e.g., Mailchimp, Constant Contact).

  • Analytics & Performance Tools: To analyze Site usage and traffic patterns (e.g., Google Analytics).

  • Customer-Relationship Management (CRM) Systems: To store and manage dealer or customer contact information.

These service providers are contractually bound to use your data only for the purposes we specify and to maintain appropriate security measures.

5.2 Business Transfers
If CED Marine is involved in a merger, acquisition, liquidation, or sale of substantially all of its assets, your personal information may be transferred to the acquiring entity. In such cases, we will notify you via email or a prominent notice on the Site of any change in ownership or the use of your personal information.

5.3 Legal Requirements & Protection of Rights
We may disclose your personal information if required to do so by law or in the good‐faith belief that such action is necessary to:

  • Comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

  • Protect and defend our rights, property, or personal safety, or that of our employees, agents, customers, or others.

  • Enforce our Terms of Service or investigate potential violations of those terms.

5.4 Aggregate & Anonymized Data
We may share aggregated, non-identifiable information (such as total number of visitors, demographic breakdown, or product‐popularity metrics) with business partners, investors, or advertisers for analytical and marketing purposes.

6. Third-Party Links & Integrations
Our Site may link to, embed, or be integrated with third-party websites, applications, or social‐media platforms (e.g., Facebook, Instagram, YouTube). If you click on links to third-party sites or interact with embedded content, you will be subject to their privacy policies and terms of service. We are not responsible for the data practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

7. Security Measures
We implement and maintain reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. For example:

  • Encryption: We employ SSL/TLS encryption on pages where sensitive data (such as credit‐card information) is transmitted.

  • Access Controls: Only authorized personnel may access personal data, and they receive training on data‐privacy protocols.

  • Regular Audits: We periodically review our security practices and update them as necessary to address new threats.

Despite these efforts, no internet transmission or electronic storage is 100% secure. You acknowledge that you transmit personal information at your own risk.

8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example:

  • Order Records: We keep purchase history, billing, and shipping information for at least seven (7) years in order to comply with tax and warranty obligations.

  • Account Information: If you maintain an active account, we retain your profile data and dealer credentials until you voluntarily close your account. If you request account deletion, we will remove or anonymize your data unless retention is required by law.

  • Marketing Data: We keep email‐marketing preferences and unsubscribed lists for as long as necessary to honor your opt-out requests and maintain suppression lists.

9. Children’s Privacy
Our Site is not directed toward children under the age of 16. We do not knowingly collect personal information from anyone under 16. If you believe we have inadvertently collected information from a child under 16, please contact us immediately at info@cedmarine.com so we can delete that information from our records.

10. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:

  • Access & Review: Request a copy of the personal information we hold about you.

  • Rectification: Correct inaccurate or incomplete personal data.

  • Deletion: Request that we delete certain personal information, subject to legal and contractual exceptions (e.g., records needed for tax or warranty compliance).

  • Objection & Restriction: Object to or limit our processing of your personal data for direct marketing or other legitimate interests.

  • Data Portability: Receive a copy of your personal information in a structured, commonly used format (e.g., CSV) to transfer it to another service.

To exercise any of the above rights, please email info@cedmarine.com with “Privacy Request” in the subject line. We may need to verify your identity before fulfilling your request. We will respond to your request within a reasonable timeframe, typically within thirty (30) days.

11. International Transfers
CED Marine is headquartered in the United States. If you are accessing our Site from outside the U.S., your personal information may be transferred to, stored in, and processed in the U.S. by our staff or service providers. By using our Site, you consent to the transfer of your information to the U.S., which may have different data‐protection laws than your home jurisdiction. We take appropriate safeguards (e.g., standard contractual clauses) to ensure a level of protection comparable to applicable data‐protection laws.

12. Changes to This Privacy Policy
We may update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new features on our Site. When we make material changes, we will update the “Last Updated” date at the top of this page and post the revised policy. If changes are significant, we may also notify you via email if you are a registered user, or by means of a prominent notice on the Site before the changes take effect. Your continued use of the Site after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us
If you have questions about this Privacy Policy, your personal data, or wish to exercise your privacy rights, please contact us:
• Email: info@cedmarine.com
• Mailing Address:
CED Marine
Attn: Privacy Officer
3070 Venture Ln.
Melbourne, FL 32934
• Phone (General): (321) 555-1234 (ext. 2)

We will respond to your inquiries or requests as soon as reasonably possible and in accordance with applicable law.

Thank you for choosing CED Marine. We value your trust and are committed to protecting your privacy.

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